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Privacy Policy

Last Modified: July 12, 2022


Introduction


            Recover Hospitality (the “Company,” “Recover Hospitality,” or “We”) respect your privacy and is committed to protecting it through our compliance with this policy.


            The following Recover Hospitality privacy policy (“Privacy Policy”) describes the types of information the Company may collect from you or that you may provide when you visit the website recoverhospitality.com (the “Website”) and the Company’s practices for collecting, using, maintaining, protecting, and disclosing that information. In using the Company’s website and services, you agree to the collection and use of information in accordance with this Privacy Policy.


This policy applies to information the Company collects:


  • On the Website

  • In email and other electronic messages between you and this Website

  • When you interact with the Company’s advertising and applications on third-party websites and services, if those applications or advertisements include links to this policy.


This policy does not apply to information collected by:


  • The Company offline or through any other means, including on any website operated by the Company or any third party, including the Company’s affiliates; or

  • Any third party, including the Company’s affiliates, that may link to or be accessible from the Website


Personal Information Collected


            Personal Information. The Company collects personal information from you in order to communicate and understand our clients’ specific needs and serve you better. Personal information is information by which you may be personally identifiable and includes your name, email address, payment information, comments, feedback, personal profile, and phone number (“Personal Information”). The Company collects this information when it is directly provided by you or by way of your interaction with the Website. Personal information may be collected by way of contact form submissions, email inquiries, subscription to the Website, or the creation of a Recover Hospitality account on the Website.


            You may also provide information to be published or displayed on public areas of the Website or transmitted to other users of the Website or third parties. This information is posted on and transmitted to others at your own risk. The Company cannot control the actions of other users of the Website with whom you may choose to share this information and thus cannot guarantee that it will not be viewed by unauthorized persons.


            Automatically Collected Information. As you navigate through and interact with the Website, the Company may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visit to the Website, your IP address, operating system, and browser type. We may use software tools to measure and collect session information, including page response times, lengths of visits to certain pages, page interaction information, and methods used to browse away from the page. The collection of this information is intended to improve the Website and enable the Company to provide a better and more personalized service by enabling the Company to estimate its audience size and usage patterns and recognize when you return to the Website. The Company does not collect personal information automatically.


In order to collect this information automatically, the Company may use cookies to provide better service to our Website visitors, identify registered members, monitor and analyze the performance, operation, and effectiveness of the Website, and ensure the Website is secure and safe to use. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, the system will issue cookies when you direct your browser to the Website.


Withdrawing Consent. If you do not want the Company to process your data anymore, please contact us at support@recoverhospitality.com.


How We Use Your Information


            The information collected by the Company is used to understand your needs and preferences in order to provide you with a better, more personalized experience. The Company may use your information in the following ways:


  • To provide you with information, operate, and communicate about the Company’s services;

  • To provide service and support;

  • To make improvements to the Website and services offered;

  • To update you on new services and products;

  • To comply with any applicable laws and regulations;

  • To create aggregated statistical data and other non-Personal Information, which we may use to provide and improve our services;

  • To detect, prevent, and address technical issues.


Disclosure of Your Information


The Company will not sell, rent, or lease your personal information to other, non-affiliated parties, without your consent. The Company may, however, disclose personal information that we collect or you provide, as described in this Privacy Policy to third-parties facilitating our services, such as our affiliates, contractors, service providers, and other third-parties the Company uses to support our business. The ability to share personal information with these third-parties helps the Company fulfill the purpose for which you provide the information and any other purpose disclosed by the Company when you provide the information.


            The Company may also disclose personal information in order to (1) comply with a court order, law, or legal process, including to respond to any government or regulatory request, (2) enforce or apply our Terms of Service, Hospitality Services Agreement, and other agreements, including for billing and collection purposes, (3) detect, prevent, or otherwise address suspected fraud, security or technical issues, and (4) protect the rights, property, or safety of Recover Hospitality, our customers, or others.


            The Company reserves the right to transfer any and all personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Recover Hospitality’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Recover Hospitality about the Website users is among the assets transferred. The transferred personal information will still be subject to this Privacy Policy, or to a new privacy policy adopted by the successor organization, unless a bankruptcy or other court orders otherwise.


Privacy Policies of Third-Party Sites


            Unless otherwise discussed, this Privacy Policy only addresses the use and disclosure of information the Company collects from you. Other sites accessible through our site have their own privacy policies and data collection, use, and disclosure practices. The Company is not responsible for the policies or practices of third parties.


Accessing and Correcting Your Information


            You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an email at support@recoverhospitality.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


Children


            The Website and the affiliated services are not intended for children under the age of 13. The Company does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, use any of the interactive or public comment features of this Website, or provide any information to the Company, including your name, email address, telephone number, or any screen name or user name you may use. If we learn that the Company has collected or received personal information from a child under the age of 13 without verification of parental control, the Company will take steps to remove and delete the information from the Company servers. If you believe the Company might have any information from or about a child under 13, please contact the Company at (855) 933-0098 or support@recoverhospitality.com.


Data Security


            We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.


            The safety and security of your information also depends on you. Where we have given you, or where you have chosen, a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone and urge you to be careful about giving out information in public areas of the Website, such as in restaurant review blog comments. The information you share in public areas may be viewed by any user of the Website.


Changes to Our Privacy Policy


            The Company reserves the right to update, amend, modify or revise the Privacy Policy at any time in any manner. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been materially modified on the Website along with the updated policy. The date the privacy policy was last revised is identified at the top of the page. Your use of the Website and any other services provided by the Company after such changes are implemented constitutes your acknowledgement and acceptance of these changes. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes, as they are binding on you.


Contact Information


            To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: support@recoverhospitality.com or (855) 933-0098.